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Customer Service Department
Tommy Harrell.jpg
Tommy Harrell
Customer Service Manager

224 E. Bryan St.
Douglas, GA  31533

Ph: (912) 389-3420
Fx: (912) 384-3406

Monday - Friday
8:00 a.m. - 5:00 p.m.
The Customer Service Department is responsible for the billing and collection of four utility services: electric, gas, water, and sewer.

The department is also responsible for the management of 6,000 residential and business utility accounts. The department bills customers monthly and maintains a(n):
  • After-hours payment drop box
  • Drive-through window
  • Online payment option
  • Payment service counter


Staff Directory
View Utility Customer Service Department's staff directory.

City of Douglas
Contact Us | City of Douglas, City Hall, 224 E. Bryan Street, Douglas, Georgia 31533, (912) 389-3401 Facebook RSS
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