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Deposits
Residential Customers
Residential customers are required to make the following deposits:

These deposits will be held by the city until the account is terminated.

Download a residential service application or a temporary service application.

Commercial Customers
Commercial deposits are two times the average monthly utility bill for that location. These deposits can be secured with cash, a letter of credit, or a surety bond. Contact the Customer Care Center to obtain further deposit requirements for commercial customers.

Download a commercial service application.

Additional Information
The following credit cards may be used to provide the required service deposit:
  • American Express
  • Debit cards
  • Discover
  • MasterCard
  • Visa

With the exception of weekends and holidays, new service can normally be initiated within 24 hours of receipt of a signed service application and satisfaction of the deposit requirement.

For more deposit information, contact the Customer Care Center at (912) 384-3302 or dial 311.


City of Douglas
Contact Us | City of Douglas, City Hall, 224 E. Bryan Street, Douglas, Georgia 31533, (912) 389-3401 Facebook RSS
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